The Lighthouse Online...
Through counselling and psychotherapy, The Lighthouse Online offers you support, kindness and empathy to help you see more clearly in the difficult times you may be experiencing.
We serve a diversified clientele throughout Ontario who are dealing with problems or issues such as:
stress, depression, anxiety disorders and post-traumatic stress disorder (PTSD)
difficulties with relationship, communication and self-assertion
life transitions (new parents, infertility, illness, bereavement, separation, divorce, career change)
self-knowledge and self-esteem
We offer evidence-based, trauma-informed care, provided by registered psychotherapists (College of Registered Psychotherapists of Ontario) who are experienced working with clients from diverse backgrounds. Natalie Carrière also offers HAES-informed care. We are LGBTQ-allied. We are LGBTQ-allied.
The Lighthouse Online offers you a secure environment to confide in someone and compassionate support to facilitate change in your life. We realize that it is not always easy to take the first steps, and we invite you to contact us to discuss how we might be able to work with you on your journey to wellness.
** PLEASE NOTE: WE DO NOT PROVIDE EMERGENCY SERVICES. If you are in crisis, please call 911, or present at your nearest emergency room, or call your local crisis line.
Why online therapy?
Our goal is your facilitate your access to therapy services from the safety and comfort of your home or private space. You can access your therapy session on your laptop, tablet or smartphone and we connect online with you via videoconferencing, using a secure telehealth platform. To ensure that your online therapy session is secure, private and confidential, we use PHIPA compliant, Canadian technology which provides bank-level encryption and security.
What is psychotherapy?
In Ontario, psychotherapy is a controlled act, and is regulated by the College of Registered Psychotherapists of Ontario. The title "psychotherapist" is legally restricted. This means that only certain individuals are able to perform the act of psychotherapy, and can call themselves "psychotherapists".
The official act of psychotherapy has been defined as, “the assessment and treatment of cognitive, emotional or behavioural disturbances by psychotherapeutic means, delivered through a therapeutic relationship based primarily on verbal or non-verbal communication”. (Psychotherapy Act, 2007, section 4)
What is trauma-informed care?
To provide trauma-informed care means to treat our client with a holistic approach, taking in to account past traumatic experiences, and how they have influenced this person’s current coping mechanisms and behaviours. It means being able to recognize when our our client is triggered, and has slipped outside their window of tolerance by noticing dysregulated arousal, and adjusting our interventions towards helping them becoming grounded again, and working towards processing the trauma, building self-regulating skills, and increasing their resilience.
What does HAES-informed mean?
HAES stands for "health at every size", and focusses on the importance of health-promoting behaviours, rather than weight loss through dieting. It challenges the idea that weight determines health, and it considers social determinants of health, including education and income levels, neighbourhood environments, discrimination, as well as access to health care and healthy food. It aims to de-stigmatize larger body sizes, shapes, and appearances. An HAES-informed practitioner recognizes the factors at play in clients' struggles with weight and body image, and uses interventions geared toward helping clients progress with their physical and mental health goals while developing compassionate self-care skills.
What are your rates and how do I pay?
Our rate is $130 -$145 + HST per 50-minute session. Initial intake appointments last 90-minutes, pro-rated. A credit card will be kept on our secure, encrypted client portal and will be billed after each appointment. E-transfers are also accepted, sent the day before your appointment. A credit card on file is required to confirm your appointment.
I have more questions, who can I contact for more information ?
Our Director of Clinical Services, Natalie, will be happy to provide more information on how we can work with you. You can reach her at or 1-800-280-2149.
Our symbol, the lighthouse
Built to withstand the elements, the lighthouse symbolizes resilience and strength. Shining its light in the darkest of nights, it is a sign of hope for ships navigating stormy seas. Much like traditional lighthouses, we aim to help our clients navigate life’s darkest nights and storms, while offering strength, hope and resilience.